Daily operations checklists
Opening, mid-day and closing checklists with sign-off lines, written for your tunnel, bay or detail setup.
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Car wash SOP development
If your standards live in one manager's head, they leave when that manager does. We write standard operating procedures for your car wash, built around your equipment, your services and your people, then train your managers to run them so the site performs the same on every shift.
Problems we fix
Signs your site needs written SOPs.
- Every shift and every site does it a little differently
- New hires learn by watching whoever happens to be working
- Opening and closing steps get skipped when it is busy
- You are growing and need the next site to run like the first
Our free car wash SOP library is a good place to start, and the Interviewing & Hiring SOP is ready to download now. When you need procedures written for your own site, we build them with your team. Our team has over two decades in car wash operations and has hired and trained 3,000+ people, crew to CEO, so the documents are written by people who have run the shift.
What's included
What we build with your team.
Station standards
Step-by-step standards for greeter, loading, prep, pay station and finishing roles, with a manager sign-off for each.
Hiring and onboarding procedures
Phone screens, interview guides and a first-week schedule. See our post on car wash interview questions.
Safety procedures
Lockout and tagout steps and incident reporting written for a car wash, connected to our safety review.
Manager routines
Weekly labor and revenue reviews, site inspections and shift handoff notes.
Rollout and training
We train your managers to use, coach and enforce the documents, so they live on the clipboard, not in a binder.
Written to be used
If it is not on the clipboard, it is not the standard.
Good SOPs are short, specific to your equipment and signed off on every shift. We write them with your managers, test them on real shifts and revise them until they get used.
Yours to keep and rebrand
How we work
From first call to a standard that holds.
- Discovery callThirty minutes on what is documented today and where things break down.
- On-site reviewWe watch each station and shift, and talk to your managers and crew.
- WriteDraft SOPs and checklists in plain language, matched to your equipment and services.
- Review with your teamYour managers test the documents on real shifts and we revise them.
- Train and hand offWe train your leaders to run them, and the documents are yours to keep and rebrand.
What we measure
The numbers that tell you it's working.
SOPs are only worth writing if they change what happens on the shift. We agree on the measures before work starts, and every engagement is scoped in writing with a not-to-exceed cap.
- Checklist completion by shift
- Time to station sign-off for new hires
- Site inspection scores
- Customer review trends
- Repeat issues and incidents
Straight answers
Frequently asked questions
What SOPs does a car wash need?
At minimum: opening, mid-day and closing checklists, a standard for each station, a hiring and onboarding process, safety and lockout procedures, and a weekly manager review of labor and revenue. Our free SOP library covers several of these.
Can we use your free SOPs instead?
Yes, and many operators should start there. The free documents are yours to rebrand. Custom SOP development makes sense when your equipment, services or multi-site setup need procedures written for your operation.
How long does it take to write a full set of SOPs?
It depends on how many stations, services and sites are involved. We scope it in writing after the discovery call so you know the timeline before work starts.
Who owns the SOPs you write?
You do. The documents are written for your business and are yours to use, edit and rebrand.
How do you get employees to actually follow SOPs?
Keep them short, put them where the work happens, tie each station to a manager sign-off and review them in the weekly meeting. We train your managers to coach to the standard, not just post it.
Related reading
HiringCar wash interview questions: how to screen and hire attendants
PeopleThe real cost of car wash employee turnover
LaborHow to schedule car wash labor to car counts
Other services: Fractional COO · Hiring & training · Membership sales · Turnarounds · New store openings · Safety & OSHA · Operations consulting · Manager training · Labor & staffing · All services
Next step
Tell us what's not working. We'll tell you straight.
A free 30-minute discovery call. You describe the sites; we tell you what we'd look at first and whether we're the right fit. Florida-based, working with operators nationwide.