Privacy policy

This policy explains what information the CPH Operating Partners team (“we”) collects through carsperhour.com, how we use it, and the choices you have. Questions go to info@carsperhour.com.

What we collect

Information you give us. When you download an SOP or join the SOP library list, we collect your name, email address and wash format. When you book a discovery call, the booking tool collects the details you enter, such as your name, email and any notes. When you email us, we receive whatever you send.

Information collected automatically. We use Google Analytics 4 and the Meta Pixel to understand how visitors find and use the site: pages viewed, approximate location, device and browser type, how you arrived, and whether a signup form was completed. Both tools use cookies and similar technologies.

Cookies and similar technologies

Google Analytics 4 sets first-party cookies (such as _ga) that let us count visits and see which pages are useful. The Meta Pixel is a small piece of code from Meta Platforms that records page views and completed signups and may set cookies (such as _fbp). Meta can use this information to measure our content and, if we run ads in the future, to show them to relevant audiences. We also store your cookie choice in your browser’s local storage so we don’t ask on every visit.

How we use it

We use your information to send the documents and updates you asked for, to respond to you and run discovery calls, and to understand and improve the site and our content. We do not sell or rent your personal information.

SOP signup emails

If you download an SOP or join the SOP library list, your details are stored in a Google Sheet that only our team can access. We use them to send what you asked for and occasional notes about new SOPs and articles. You can stop these at any time by replying “unsubscribe” or emailing info@carsperhour.com, and we will remove you from the list.

Who processes it

We rely on Google services to run the site and business: Google Workspace (email, calendar and booking), Google Sheets (list storage), Google Analytics (site usage) and Firebase Hosting (website hosting). We use Meta Platforms for the Meta Pixel (site measurement). These providers process information under their own terms and privacy policies.

How to opt out

• Our cookie notice. Choose Decline on the notice at the bottom of the page. We then tell Google Analytics and the Meta Pixel not to use cookies for your visits, and we remember that choice in your browser. To change it later, clear this site’s data in your browser and the notice will appear again.
• Browser settings. You can block or delete cookies in your browser settings, or browse in a private window.
• Google Analytics. Install Google’s Analytics opt-out browser add-on.
• Meta. Manage how Meta uses activity from other websites in your Meta ad preferences.

Your choices

You can ask us to see, correct or delete your information at any time by emailing info@carsperhour.com.

Retention and security

We keep list information until you unsubscribe or ask us to delete it, and booking and email records as long as needed for the business relationship. Google Analytics data is kept according to the retention setting in our account, and Meta keeps Pixel data under its own policies. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Children

This site is for business owners and operators. It is not directed to children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the effective date above.