# CPH Operating Partners

> CPH Operating Partners (carsperhour.com) is a car wash consulting firm for self-serve, express and full-service operators. We help owners with hiring, training, written operating standards, labor scheduling, membership sales, turnarounds, new store openings, and safety and OSHA readiness, and we serve as a part-time (fractional) COO for car wash groups. Our team brings over two decades in car wash operations, with 3,000+ people hired and trained, crew to CEO. Florida-based, working with operators nationwide.

Key facts:
- Formats served: self-serve, express exterior, flex and full-service car washes, from single sites to multi-site groups.
- Engagements: a written assessment, hands-on implementation, or a fractional COO. Each engagement is scoped in writing with a not-to-exceed cap before work starts. On-site assessments always happen on the property.
- Approach: people first (hiring, training, standards, accountability), direct recommendations with a fix attached to every problem, and no cost cutting that hurts the customer experience.
- Free resources: a free car wash SOP template library and a practical operations blog.
- Contact: info@carsperhour.com. Free 30-minute discovery call: https://calendar.app.google/mg6fUwT5KXefZ8cYA

## Start here
- [Home](https://carsperhour.com/): what CPH does, how engagements work, the formats we serve, and frequently asked questions about car wash consulting
- [All services](https://carsperhour.com/services): overview of every car wash consulting service
- [Book a free 30-minute operations call](https://carsperhour.com/free-call): describe your sites and get practical next steps, whether or not we work together
- [Car wash consulting FAQ](https://carsperhour.com/faq): straight answers about car wash consulting, labor, memberships, hiring, safety and SOPs, in one place

## Core services
- [Fractional COO for car washes](https://carsperhour.com/services/fractional-coo): a part-time operating executive who runs the weekly operating meeting, owns labor, car count, membership and P&L review, develops site managers and holds standards across sites
- [Car wash hiring and training programs](https://carsperhour.com/services/car-wash-hiring-training): recruiting, onboarding and station-by-station training with manager sign-offs, built to cut turnover and hold a standard on every shift
- [Car wash membership sales training](https://carsperhour.com/services/car-wash-membership-sales): greeter training, scripts, answering customer questions honestly, and capture-rate tracking by greeter and shift
- [Car wash turnaround consulting](https://carsperhour.com/services/car-wash-turnaround): an on-site plan for an underperforming or newly acquired car wash covering people, standards, labor, membership and marketing
- [New car wash opening and ramp-up](https://carsperhour.com/services/new-car-wash-opening): hiring timelines, training, opening checklists and launch plans so a new site opens staffed and trained
- [Car wash safety and OSHA readiness](https://carsperhour.com/services/car-wash-safety-osha): an operator's practical safety review of hazards, chemical handling, lockout/tagout, PPE, training records and incident protocol (not legal advice or a compliance certification)

## More services
- [Car wash operations consulting](https://carsperhour.com/services/car-wash-operations-consulting): on-site assessments, written standards, scheduling, manager training and a weekly routine for reviewing the numbers
- [Car wash SOP development](https://carsperhour.com/services/car-wash-sop-development): custom SOPs, checklists and training documents written for your site, equipment and team; you own the documents
- [Car wash manager training](https://carsperhour.com/services/car-wash-manager-training): on-site training for site managers, assistant managers and shift leads on running the shift, scheduling to car count, coaching, safety and the weekly numbers
- [Car wash labor and staffing consulting](https://carsperhour.com/services/car-wash-labor-staffing-consulting): schedules built on hourly car counts, station coverage plans, and tracking labor percent and cars per labor hour

## Free SOP library
- [Free car wash SOP templates](https://carsperhour.com/sops): white-label templates, free to download, edit and rebrand. Available now: Interviewing & Hiring SOP, Daily Operations Checklists (opening, mid-shift, closing, weekly equipment and site walk), and the Retail & Membership Sales Guide. Coming soon: 14-day attendant certification path, tunnel lockout and incident report, and a weekly labor and revenue review template.

## Articles
- [Car wash interview questions: how to screen and hire attendants](https://carsperhour.com/blog/car-wash-interview-questions): a phone-screen-then-interview process for small washes, the questions to ask, and how to make the offer
- [How to schedule car wash labor to car counts](https://carsperhour.com/blog/car-wash-labor-scheduling): build a staffing guide from hourly car counts, plan for weather, and track cars per labor hour
- [How much does car wash consulting cost?](https://carsperhour.com/blog/car-wash-consulting-cost): hourly, project and retainer billing, what drives the scope, and how to judge the return
- [How to train car wash greeters to sell memberships](https://carsperhour.com/blog/train-car-wash-greeters-sell-memberships): a five-step pay station conversation, answering customer questions, training, and tracking capture rate
- [The real cost of car wash employee turnover](https://carsperhour.com/blog/car-wash-employee-turnover-cost): how turnover hides in a car wash P&L, how to run the math, and five ways to reduce it
- [Blog index](https://carsperhour.com/blog): all posts, newest first ([RSS feed](https://carsperhour.com/blog/feed.xml))

## Optional
- [Full plain-text version of this site](https://carsperhour.com/llms-full.txt): the main pages and every FAQ answer as plain text
- [Privacy policy](https://carsperhour.com/privacy): how SOP signup and analytics data is handled
- [LinkedIn](https://www.linkedin.com/company/146748729) and [Facebook](https://www.facebook.com/carsperhour): CPH Operating Partners company pages